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15 min. increments.  Remote and phone support is min. 15 mins, and onsite is min. 2 hours.  I make it clear up front, as well as in my contracts.

Computer Service = $80 (15 min. increments) residential and home office*.

Business =$100 Per hour (15 min. increments) with 2hr minimum

Shop Rates = $80 per hour (15 min. increments) with 30 min minimum.

Web Design = $100 Per hour (15 min. increments) with 30 min minimum

SEO (Non Contracted) = $100 Per hour (15 min. increments) with 30 min minimum

*Less than 5 computers and no server