We work hard to go above and beyond for our clients and work hard to make every customer happy with our services. Which is why we offer the following Satisfaction Guarantee & Refund Policies.
Website Hosting & Managed WordPress Hosting
Earth Web Technologies provides hosting with no long-term commitments or contracts. Because of this we only offer refunds in the following situations:
- Monthly customers – Eligible for a refund within 72 hours purchasing their plan.
- Annual customers – Eligible for a refund for 30 days after purchasing their plan.
Outside of these windows, you can cancel your account at any time. Your account will remain active till the next billing cycle, at which point it simply will not be renewed.
Managed IT Services
We’re certain that you’ll love our company and how we can help. Which is why we’ll even guarantee it. If for any reason you’re not happy with us, you can cancel your contract after 60 days with no penalty whatsoever.
Refunds for all Other Services
If you purchased a Earth Web Technologies Service and you consider the service not worth its money, we would love to talk to you about that. We consider our services a bargain and value good feedback. While it remains at Earth Web Technologies discretion to grant a refund, we will work hard to make you happy.
If you have any questions about our satisfaction guarantee or how how cancel your service please contact us.